Find Your Solution

Questions About Your Bill

Please call 330.725.0569


Please mail all payment to:

HMT Dermatology Associates, Inc. | P.O. Box 74927 | Cleveland, OH 44194

Online Bill Pay

We provide a secure, confidential method for you to pay your bill online, 24/7 every day of the year. Visit our Online Bill Pay page.

Insurance Principles

There are four basic components to your insurance plan: co-payment, deductible, co-insurance and out-of-pocket maximum.

For 2024:

  • MEDICARE PART B: $240 deductible
  • PATIENT RESPONSIBILITY: 20% of allowed charges

It is also important to understand your plan type (examples: HMO, PPO, POS, EPO). Some plans require referrals to see specialists.


Any and all copays must be paid at the time of service by credit card (Visa, MasterCard, Discover, American Express, etc.).


We accept most insurance plans. Patients must check with their insurance carrier to determine if they are in-network and/or whether a referral is required to be seen. Referrals must be received prior to the day of a patient’s appointment or the patient will need to reschedule. It is the patient’s responsibility to know their insurance and what is or is not covered.

Biopsy Information

Most biopsy specimen will incur pathology charges. The specimen will be sent to SkinDx for processing. The pathology charge by HMT Dermatology is $162 per specimen. However, charges can be greater than $162 if special staining is required.

Patients with Medicare or Medicaid of Ohio insurance will receive 2 bills (1 from HMT Dermatology and 1 from SkinDx). All other patients will receive only 1 bill from HMT Dermatology.

For questions on SkinDx billing, call 844.475.4639

No-Show Policy

After one no-show appointment, we will send an automated call to inform you that you will be billed for each subsequent no-show. This will increase in $20 increments – $20, $40, $60, $80, etc. – up to a maximum of $500 per no-show.

Self-Pay Patients

All self-pay patients should identify themselves, speak with us about the anticipated charges and whether any lesions need to be biopsied. Please remember, any pathology charges will be billed approximately 4-5 days after your appointment. You will receive a 30% discount if the bill is paid in full at the time of service.

Cosmetic Patients

A $200 deposit is required at the time of scheduling for any cosmetic service. This deposit will only be charged for cancellations made less than 24 hours before your scheduled appointment or if you do not show up to the appointment. All cosmetic payments are due in full at the time of service. Check payments will require a credit card on file. Insurance is not billed.

All Personal Balances

You will receive one (1) statement from our office after insurance processes your visit. All outstanding balances that remain after insurance processes will automatically be charged to the credit card stored on file. If you have an email on file you will get an email stating that $X balance will be charged to the card on file on mm/dd/yyyy. A receipt will be provided by email once the credit card processes. If you do not have an email you will receive a statement stating that $X balance will be charged onto the credit card on file on mm/dd/yyyy. If there are issues with your card and your bill is not paid in full, you will be turned over to First Federal Collection Control in 30 days.

Payment Plans

Payment plans for general dermatology appointments/procedures are available for balances over $500.
• $500 – $1000 total of 4 months to pay
• $1001 – $1500 total of 5 months to pay
• $1501 + total 6 months to pay
Call our office at 330.725.0569 for questions or to set up a payment plan.

Cosmetic procedures must be paid in full at the time of the treatment. Payment plans are not available.

Refill Requests

Refills will NOT be authorized if:

  • The patient did not follow up as they were instructed at the time of their last appointment i.e. follow-up in two months.
  • It has been six months or greater since the patient has been seen for that specific diagnosis.
  • If a patient’s account is 60 days past due, the account balance must be paid in full before refills will be provided. No refills will be authorized if the account is in collections.

There are NO exceptions.