Virtual Visit Phone Instructions
iPhone Download Instructions
Step 1: Call our office to schedule your virtual visit
Monday – Friday: 8:00am – 5:00pm
Virtual Visit Hours:
Monday 8:00am – 5:00pm
Tuesday: 8:00am – 6:30pm
Wednesday: 8:00am – 5:00pm
Thursday: 8:00am – 6:30pm
Friday: 8:00am – 5:00pm
Step 2: Our office will schedule you a virtual visit appointment
After calling our office at 330.725.0569 to schedule your virtual visit appointment, you will receive an email with the virtual visit login. You may access your virtual visit at your scheduled time via Pocket Patient App or desktop through your Trillium Creek Patient Portal.
*Note: You must have a patient portal username and password already set up. If you do not have this set up or have forgotten your login credentials, call our office and we will give you new credentials.
You may access your virtual visit at your scheduled time via Pocket Patient App in the Apple or Google Play App Stores.