Patient Portal     Virtual Visit     Online Scheduling     330.725.0569

Virtual Visit Phone Instructions

iPhone Download Instructions

Virtual Visit

Phone InstructionsStep 1: Call our office to schedule your virtual visit

330.725.0569

Call Hours:

Monday – Friday: 8:00am – 5:00pm

Virtual Visit Hours:

Monday 8:00am – 5:00pm

Tuesday: 8:00am – 6:30pm

Wednesday: 8:00am – 5:00pm

Thursday: 8:00am – 6:30pm

Phone Instructions

Friday: 8:00am – 5:00pm

Step 2: Our office will schedule you a virtual visit appointment

After calling our office at 330.725.0569 to schedule your virtual visit appointment, you will receive an email with the virtual visit login. You may access your virtual visit at your scheduled time via Pocket Patient App or desktop through your Trillium Creek Patient Portal.

*Note: You must have a patient portal username and password already set up. If you do not have this set up or have forgotten your login credentials, call our office and we will give you new credentials. 

 

Step 3: Pocket Patient AppPhone Instructions

You may access your virtual visit at your scheduled time via Pocket Patient App in the Apple or Google Play App Stores.

Apple App Store

Google Play Store